Wednesday, November 6, 2013

Continuing the Chat - Integrative Waves gets Newsy.

Email newsletters can be helpful to a business but, as always,content rules. Newsletters can contain a lot of information but is it the RIGHT information? Email marketing is a useful tool if done correctly - that is the key. How many times have you been bombarded with frequent emails from a business. They contain nothing but sell, sell, sell - no helpful hints about anything. After a while your patience ends, you finally decide "Enough"! And opt-out! - For the business, a customer lost to the competition.....

So then what does Integrative Waves want to include in its newsletters? In what format? For what purpose? How often?

How often? is a very important question. As with all marketing, there needs to be consistency in what you present to people. When a business decides on a schedule for a newsletter, it must be able to maintain it. A monthly newsletter is most practical for me since I am a sole practitioner. Does this mean that this is the only communication from Integrative Waves for the month? Definitely not! Different social media platforms are also used to showcase the business. I consider it is very important to involve a variety of platforms. This way people do not get overwhelmed with information from one source, get irritated, and seek the dreaded OPT-OUT option!
 If I also used my blog as a newsletter, I could increase the schedule to bi-weekly (or, as we say in Australia, fortnightly).

Integrative Waves is a wellness practice specializing in Vodder manual lymphatic drainage, clinical aromatherapy, and skin care. People who seek my services are looking for information and assistance in these areas.

If this is what my potential audience is seeking, how can I entertain them enough for them to want to act instead of just look? The Call to Action is important but the supporting content has to be interesting enough for them to stay around for this!

Different newsletter topics that Integrative Waves could use -

  • Skin care product information - explain how the different products work. 
  • Description of different facials - explain what a facial is and does.
  • Lymphatic Drainage massage - what is it? How does it work? For what conditions?
  • Peels - how do they work? Contraindications and precautions.
  • Sun protection - information regarding sunscreens.
  • Monthly tip for maintaining good health - such as drinking more water.
  • Essential oil of the month - describe the properties of the oil, how to use it and why.
These are only but a few..... But why would these generate interest? Many people want to learn about these different areas so they can understand more and make better educated choices regarding their skin and body.

Some Calls to Action that could accompany the topics -
  • Product of the month special.
  • Seasonal service special.
  • Essential oil of the month special.

So Integrative Waves is ready to make news - will YOU take action?


6 comments:

  1. You are so right about this not being the only means of communication. We now also have all this social media! There was a time when a newsletter was the only way, pretty much that you could get your message out other than radio and TV marketing. With newsletter you could suddenly email all of your customers at once. Now newsletter are mainly used to promote sales, your categories are proof of that. I also think that once a month would be enough, especially with all other info we are putting out. I know that newsletters are not necessarily a main mode of communication with the customer, but it really is an excellent platform if you have more info than just what you post online, that you need to get out to customers.

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    1. Thanks, Jessica. Yes, sometimes I feel it is information overload.

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  2. It would definitely be an newsletter that I would read. It sounds very informative. Only suggestion - maybe add tips on how someone who travels can keep up the same level of skin care. Product and seasonal specials will keep the customer coming back. Once a month sounds just right - just when the customer might be running low on a product, then they get your recent newsletter.You can add a referral option or a reminder service for frequent customers.

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    1. Thanks Sharin. Great suggestions! I used to be a international commercial flight nurse and I used to test some of my skin care products out while flying to different countries. So definitely, I will include tips for care of the skin whilst travelling.

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  3. Alexandra,
    I love your comment Email marketing is a useful tool if done correctly - that is the key!
    Short and sweet is my new motto. Maybe email blasts “occasionally” are a better venue, than regularly scheduled newsletters. I don’t have enough information I can provide my clients that is “necessary”. I know they’re busy like me, and don’t have time to read superfluous information.

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  4. Hi Mella,

    Great motto. "Short and sweet" - I think that is why I like Twitter - it makes one be concise.
    My business does lend itself to regularly scheduled newsletters but only once a month! Little snippets of info that can be read quickly and be easy to include into one's busy life - such as taking 5 deep breaths twice a day. People are breathing already so it is not something that they have to really think about or take time to do. It also stimulates the abdominal deep lymphatics - great for the immune system!

    Alex

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